Privacy & Legal

Privacy Policy

Effective Date: March 4, 2026  ·  Last Updated: March 4, 2026

1. Introduction

ScopeX Media Inc. (“Company,” “We,” “Us,” “Our”) is committed to protecting the privacy of individuals who visit our website (scopexmedia.com), use our services, or interact with us in any capacity. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Alberta Personal Information Protection Act (PIPA).

2. Information We Collect

2.1 Information You Provide

We collect personal information that you voluntarily provide to us, including:

• Contact information (name, email address, phone number, business name)
• Information submitted through contact forms, client intake forms, and consultation requests
• Payment information processed through our secure payment platform
• Business information provided during onboarding (website access, social media accounts, branding assets)
• Communication records (emails, messages, call notes)

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type and operating system
• Pages visited, time spent, and navigation patterns
• Referring website or source
• Device information

2.3 Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and support marketing efforts. You may configure your browser to refuse cookies, but some website features may not function properly. You can manage your cookie preferences using the consent tool on this website.

3. How We Use Your Information

We use personal information for the following purposes:

• To provide, deliver, and improve our services
• To communicate with you regarding your account, services, or inquiries
• To process payments and maintain billing records
• To send marketing communications (with your consent)
• To comply with legal and regulatory obligations
• To protect our rights, privacy, safety, and property
• To analyze website usage and improve user experience
• For internal business operations including quality assurance and record keeping

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your information with:

• Service providers and contractors who assist in delivering our services (subject to confidentiality agreements)
• Payment processors for the purpose of processing transactions
• Legal and regulatory authorities when required by law or to protect our rights
• Professional advisors (accountants, lawyers) as necessary for business operations

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Client records are retained for a minimum of seven (7) years following the end of the service engagement for tax and legal compliance purposes.

7. Your Rights

Under applicable Canadian privacy legislation, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent for the collection or use of your information (subject to legal and contractual limitations)
• Request deletion of your personal information (subject to retention requirements)

To exercise any of these rights, please contact us using the information provided in Section 10.

8. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on our website with an updated effective date. Continued use of the website or services following any changes constitutes acceptance of the updated policy.

10. Contact Information

Website Terms & Conditions

Effective Date: March 4, 2026  ·  Last Updated: March 4, 2026

These Terms and Conditions govern your access to and use of the ScopeX Media Inc. website (scopexmedia.com) and all related services, platforms, and communications. By accessing or using the website, you agree to be bound by these terms. If you do not agree, you must not access or use the website. ScopeX Media Inc. reserves the right to update these Terms at any time. Continued use constitutes acceptance of any changes.

1. Definitions

• “Company,” “We,” “Us,” “Our” — ScopeX Media Inc., a corporation incorporated in the Province of Alberta, Canada, including its officers, directors, shareholders, employees, contractors, and agents.
• “User,” “You,” “Your” — any individual or entity that accesses, browses, or uses the website or any services offered through it.
• “Website” — scopexmedia.com and all associated subdomains, landing pages, forms, portals, and digital properties operated by ScopeX Media Inc.
• “Services” — all digital marketing services, consulting, creative work, web development, advertising management, automation, branding, SEO, social media management, lawn sign placement, business development, and any other professional services offered by ScopeX Media Inc.
• “Content” — all text, graphics, images, logos, videos, audio, data, software, code, designs, strategies, reports, and other materials published on the website or delivered as part of the Services.
• “Client” — any individual or business entity that has entered into a paid Service Agreement with ScopeX Media Inc.
• “Partner” — any individual who has entered into a Shareholder Agreement, commission agreement, or referral arrangement with ScopeX Media Inc.

2. Use of the Website

You may use the website only for lawful purposes and in accordance with these Terms. You shall not:

• Attempt to gain unauthorized access to any portion of the website, its servers, or any connected systems
• Use any automated system including bots, scrapers, or spiders to access or extract content
• Transmit any viruses, worms, malware, or other harmful code
• Impersonate any person or entity
• Use the website to collect personal information about other users without their consent
• Reproduce, distribute, or create derivative works from any Content without prior written consent
• Use the website for any fraudulent, misleading, or deceptive purpose
• Interfere with the security features or proper functioning of the website

ScopeX Media Inc. reserves the right to terminate or restrict access at its sole discretion, without notice, for any violation of these terms.

3. Intellectual Property

All Content on the website is the exclusive property of ScopeX Media Inc. or its licensors and is protected by copyright, trademark, and other intellectual property laws. The ScopeX Media name, logo, taglines, and all related marks are trademarks of ScopeX Media Inc. You may not use, reproduce, or display any trademark without prior written consent. No license or right is granted by implication to use any intellectual property except as expressly set out in a signed agreement.

4. Client Engagement & Service Terms

All paid services are governed by a separate Client Service Agreement. These Terms supplement but do not replace any such agreement. In the event of a conflict, the Client Service Agreement prevails. Clients acknowledge that service outcomes — including search engine rankings, lead generation, social media growth, and advertising returns — are influenced by numerous factors outside the control of ScopeX Media Inc. No specific results are guaranteed unless expressly stated in a signed agreement.

5. Payment Terms

All fees are due as specified in the applicable Client Service Agreement or invoice. Payment is due upon receipt unless otherwise agreed in writing. Late payments are subject to a late fee of 2% per month on the outstanding balance, compounding monthly from the due date. Services may be suspended if payment remains outstanding for more than 30 days. All fees are quoted in Canadian Dollars (CAD). Applicable taxes including GST are the responsibility of the Client. Setup fees, one-time project fees, and completed deliverables are non-refundable once work has commenced.

6. Cancellation & Refund Policy

6.1 Monthly Services

Monthly subscriptions (SEO, Social Media Management, Ads Management, Automation & AI, Reputation Management, Business Development) may be cancelled with 30 days’ written notice prior to the next billing cycle. No refunds are issued for the current billing period once services have been rendered.

6.2 One-Time Projects

One-time project fees (Website Development, Branding, etc.) are non-refundable once work has commenced. If cancelled before any work begins, a full refund is issued minus any administrative or consultation costs incurred. For projects in progress, the client is billed for all work completed to date on a pro-rata basis.

6.3 Setup Fees

Setup fees are non-refundable under all circumstances. They cover onboarding, strategy development, system configuration, and initial asset creation performed at the start of service delivery.

6.4 Packages

Startup Growth Package clients may cancel with 30 days’ written notice. Cancellation takes effect at the end of the current billing cycle. No partial-month refunds. Setup fees for packages are non-refundable.

6.5 Lawn Sign Program

Rented lawn sign placements may be cancelled with 30 days’ written notice, taking effect at the end of the current billing cycle. Owned (purchased) signs are non-refundable. Placement service fees for owned signs are non-refundable once placement has occurred.

6.6 Chargebacks & Disputes

Initiating a chargeback or payment dispute without first attempting to resolve the matter directly with ScopeX Media Inc. may result in: immediate suspension of all services; pursuit of collection of all outstanding amounts plus any fees incurred as a result of the dispute; and termination of the Client Service Agreement.

7. Limitation of Liability

To the maximum extent permitted by applicable law, ScopeX Media Inc., its Founder/CEO, officers, directors, shareholders, employees, contractors, and agents shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, goodwill, use, data, or other intangible losses. The total aggregate liability of ScopeX Media Inc. for any claim shall not exceed the total amount paid by the Client in the twelve (12) months immediately preceding the event giving rise to the claim. The website and all content are provided on an “as-is” and “as-available” basis without warranties of any kind.

8. Indemnification

You agree to indemnify, defend, and hold harmless ScopeX Media Inc. and all related parties from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from: your use of the website or services; your breach of these Terms; your violation of any law or the rights of any third party; any content or materials you submit through the website; or any dispute between you and any third party. This obligation survives termination.

9. Privacy & Data Collection

ScopeX Media Inc. collects, uses, and protects personal information in accordance with its Privacy Policy, incorporated into these Terms by reference. By using the website, you consent to the collection and use of information as described in the Privacy Policy. ScopeX Media Inc. complies with PIPEDA and Alberta PIPA and will not sell, rent, or share personal information with third parties for marketing purposes without explicit consent.

10. Third-Party Links & Services

The website may contain links to third-party websites or services not owned or controlled by ScopeX Media Inc. We have no control over, and assume no responsibility for, their content, privacy policies, or practices. Inclusion of any third-party link does not imply endorsement. You access third-party websites at your own risk.

11. Disclaimer of Guarantees

Digital marketing results depend on a wide range of factors outside ScopeX Media Inc.’s control, including search engine algorithm changes, market conditions, client cooperation, competitor activity, platform policy changes, and audience behaviour. ScopeX Media Inc. does not guarantee specific rankings, lead volumes, revenue increases, social media follower counts, ad performance metrics, or any other specific outcome. All projections or examples provided are illustrative only and do not constitute a guarantee of results.

12. Force Majeure

ScopeX Media Inc. shall not be liable for any failure or delay resulting from circumstances beyond reasonable control, including natural disasters, pandemics, government actions, internet service disruptions, platform outages, power failures, acts of terrorism, labour disputes, or supply chain disruptions.

13. Non-Solicitation

Clients and users agree not to directly or indirectly solicit, recruit, or hire any employee, contractor, partner, or agent of ScopeX Media Inc. during the term of any service engagement and for a period of twelve (12) months following termination. Breach entitles ScopeX Media Inc. to seek injunctive relief and damages.

14. Confidentiality

Any proprietary information shared by ScopeX Media Inc. with a Client or User — including pricing, strategy, internal processes, tools, and business methods — is confidential and may not be disclosed to any third party without prior written consent. This obligation survives termination of any relationship with ScopeX Media Inc.

15. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Province of Alberta, Canada. Disputes shall first be subject to good-faith negotiation for a minimum of 30 days. If negotiation fails, the dispute shall be referred to binding arbitration under the Arbitration Act (Alberta). The arbitrator’s decision shall be final and binding. The prevailing party in any legal proceeding is entitled to recover reasonable legal fees and costs.

16. Severability

If any provision of these Terms is held invalid or unenforceable, it shall be modified to the minimum extent necessary or severed. All remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms, together with the Privacy Policy and any signed Client Service Agreement or Partner Agreement, constitute the entire agreement between you and ScopeX Media Inc. No verbal representations, promises, or side agreements shall modify these terms.

18. Contact Information