Your reputation
is your most valuable
sales asset.
Online reputation management that builds review volume, suppresses negative content, and ensures every prospect who searches your name sees a business worth trusting — before they ever speak to you.
Your online reputation is being checked right now — by someone who hasn’t contacted you yet.
Before a prospect calls, books, or buys, they search your name. They read your Google reviews. They check your star rating. They look for complaints. What they find determines whether they reach out — or move on to your competitor who has 47 five-star reviews and a professional response to every one of them.
A weak, thin, or damaged online reputation silently kills inbound conversion. ScopeX builds and protects your reputation systematically: increasing review volume, monitoring every mention, managing negative content, and ensuring that the picture painted by your online presence matches the quality of your actual work.
Review Generation
Systematic outreach that turns satisfied customers into published five-star reviews.
Review Monitoring
Every new review tracked across Google, Facebook, and industry directories in real time.
Response Management
Professional, brand-consistent responses to every review — positive and negative.
Suppression & Recovery
Negative content addressed, disputed, or pushed down through positive volume and SEO.
🕐 How ScopeX Manages Your Reputation
The starting point for businesses with thin or inconsistent review profiles. We set up review generation, monitor your key platforms, and ensure every new review gets a professional response — building the trust signals that drive inbound conversion.
Ideal for: New businesses and service providers needing to build their first review foundationWhat We Do
- Review Generation CampaignOutreach to your recent customers requesting Google reviews. Template-based sequences that make it easy for happy customers to leave feedback.
- Google Business Profile OptimizationProfile fully completed, categories correct, hours current, photos added, and all fields optimized for local search visibility.
- Review Monitoring (Google & Facebook)All new reviews tracked in real time across your two primary platforms. No review goes unnoticed.
- Review Response (up to 20/mo)Professional, brand-consistent responses to all new reviews — positive and negative — within 48 hours of posting.
- Negative Review FlaggingFake or policy-violating reviews identified and flagged to Google for removal. Legitimate negative reviews addressed with professional responses.
Monthly Deliverables
- Review Performance ReportNew reviews received, current star rating, total review count, and platform-by-platform breakdown. Month-over-month trend tracked.
- Response LogEvery review response documented. Negative reviews highlighted with the approach taken and current status.
- Review Generation ResultsHow many outreach messages sent, open rate, and how many reviews were generated from the campaign that month.
- Recommended Next StepsWhat we are prioritizing next month based on what the data shows — more volume, new platforms, or addressing specific issues.
What to Expect
- Week 1:Reputation audit complete. Google Business Profile optimized. Review generation system set up.
- Week 2:First outreach sequences launched. Initial reviews starting to come in.
- Month 1:Review monitoring live. All reviews being responded to. First new reviews published.
- Month 2-3:Review volume growing. Star rating stabilizing. Profile visibility improving in local search.
- Month 3+:Consistent review flow. Strong trust signals visible to every prospect who searches your business.
Foundation outcome: A credible, growing review profile that turns your Google presence into a trust-building asset. Within 90 days your business will have a noticeably stronger review profile, every review responded to professionally, and a system generating new reviews automatically.
Get started with Foundation — $300/moNo setup fee. Month-to-month. Review system live within 7 days.
Get Started →For businesses that need visibility and control across multiple review platforms, not just Google. Full multi-platform monitoring, expanded review generation, competitor benchmarking, and proactive reputation protection across every channel prospects are checking.
Ideal for: Growing businesses with customers checking multiple platforms before making a decisionWhat We Do
- Multi-Platform Review GenerationReview campaigns running across Google, Facebook, and up to 2 industry-specific directories (Houzz, Yelp, BBB, Homestars, etc.) simultaneously.
- Full Platform Monitoring (up to 5)All new reviews across five platforms tracked in real time. Instant alerts for any negative reviews so nothing goes unanswered.
- Unlimited Review ResponsesEvery review on every monitored platform responded to professionally, within 48 hours, in your brand voice.
- Competitor Review BenchmarkingYour review volume and star rating tracked against 3 key competitors monthly. Know exactly where you stand and where the gap is.
- Review Removal CampaignsFake, spam, and policy-violating reviews actively pursued for removal. Escalation process initiated where standard flagging fails.
Monthly Deliverables
- Multi-Platform Reputation ReportStar rating, review count, and trend for every monitored platform. Overall reputation score tracked month over month.
- Competitor Benchmark ReportYour standing versus 3 competitors. Volume gap, rating gap, and recommended actions to close the distance.
- Review Generation PerformanceCampaigns results by platform. Which channels are converting outreach into reviews and where to increase focus.
- Negative Review SummaryEvery negative review logged with response, removal attempt status, and impact on overall rating.
- Monthly Strategy Call (30 min)Review what the data shows and confirm priorities for the following month.
What to Expect
- Week 1:Full multi-platform audit. All profiles optimized. Monitoring live across all platforms.
- Week 2:Multi-platform review campaigns launched. Competitor benchmarks established.
- Month 1:Reviews coming in across multiple platforms. All responded to. Baseline data established.
- Month 2-4:Volume building across all platforms. Competitor gap closing. Profile dominance growing.
- Month 4+:Clear multi-platform review authority. Reputation visibly stronger than most local competitors.
Full Scope outcome: Multi-platform review authority that makes your business the obvious, trusted choice wherever prospects are searching. Whether they check Google, Facebook, or an industry directory, they find a business with a strong, consistent, and professionally managed reputation.
Get started with Full Scope — $1,200/moMulti-platform monitoring, competitor benchmarking, unlimited responses.
Get Started →The complete reputation management engagement for businesses where online credibility is a primary commercial driver. Full-spectrum monitoring, aggressive authority building, crisis response capability, PR-level content strategy, and a dedicated strategist managing your digital reputation as a business asset.
Ideal for: High-profile businesses, enterprises, and personal brands where reputation directly drives revenueWhat We Do
- Full-Spectrum Reputation ManagementEvery review platform, social channel, news source, forum, and directory covered. Complete visibility across your entire digital footprint.
- Aggressive Authority Content Strategy6-10 pieces of positive content per month across owned and third-party platforms. Building a search landscape that is overwhelmingly positive for your brand name.
- Crisis Response CapabilityRapid-response protocol for negative press, viral complaints, or coordinated attack reviews. Response strategy deployed within 24 hours of an incident.
- PR-Level Placement & MentionsCoordination with media and industry publications to generate authoritative positive mentions that build credibility at the highest level of online authority.
- Executive & Personal Brand ManagementReputation management extended to key individuals in the business. Leadership profiles optimized and monitored alongside the company brand.
Monthly Deliverables
- Executive Reputation DashboardReal-time overview of your full reputation ecosystem: all platforms, sentiment trends, content performance, suppression progress, and competitive positioning.
- Full Content & PR ReportEvery content piece and placement published that month with reach, authority metrics, and expected impact on search presence and brand perception.
- Crisis Readiness ReviewMonthly scan for emerging reputation risks. Early warning flags before issues escalate into crises.
- Competitive Reputation AnalysisYour reputation score benchmarked against top 5 competitors. Strategic gaps and opportunities identified.
- Dedicated Strategist & Weekly CallsGergo as your primary reputation advisor. Weekly calls, Slack/email access, and proactive strategy updates.
What to Expect
- Month 1:Full digital footprint audit. All platforms live. Crisis protocol established. Authority content calendar built.
- Month 2:Content publishing at full pace. PR outreach active. Suppression strategy executing.
- Month 3:Measurable improvements across search and review platforms. Brand narrative taking shape.
- Month 4-6:Dominant positive presence across search results. Reputation clearly stronger than all competitors.
- Year 1+:An enterprise-grade reputation infrastructure that is a genuine commercial moat. Your brand name is one of your strongest sales assets.
Enterprise outcome: Build a reputation so strong that your brand name alone drives inbound trust, closes sales, and repels competition. At Enterprise, your online presence is actively managed as a commercial infrastructure — not a passive listing that happens to have some reviews.
Get started with Enterprise ORMEnterprise reputation domination, crisis response, PR-level content, weekly advisory.
Get Started →What is included at each tier
Every tier is fully managed. The difference is platform coverage, content volume, and how aggressively we build and protect your reputation.
| Feature | Foundation — $300 | Full Scope — $1,200 | Enterprise |
|---|---|---|---|
| Platforms Monitored | Google + Facebook | Up to 5 | Full spectrum |
| Review Generation | ✓ Google focus | ✓ Multi-platform | ✓ Full-scale |
| Review Responses | Up to 20/mo | Unlimited | Unlimited |
| Competitor Benchmarking | — | ✓ 3 competitors | ✓ Top 5 + analysis |
| Reputation SEO | — | — | ✓ Aggressive |
| Suppression Campaign | — | — | ✓ |
| Proactive Content | — | — | 6-10 pieces/mo |
| Social Listening | — | — | ✓ |
| Crisis Response | — | — | ✓ 24hr protocol |
| PR & Media Placement | — | — | ✓ |
| Personal Brand Management | — | — | ✓ |
| Monthly Report | ✓ | ✓ Multi-platform | ✓ Executive dashboard |
| Strategy Calls | Written check-in | Monthly 30 min | Weekly + Slack |
| Setup Fee | None | None | None |
Reputation Management FAQ
Everything you need to know before getting started.
Let us audit your
online presence.
Book a free reputation audit call. Gergo will review your current review profile, identify what is working against you, and show you exactly what a ScopeX ORM engagement would change. No pitch deck. No pressure. Just a clear picture of where you stand.
All prices in CAD · Month-to-month · No setup fees · ScopeX Media Inc. Calgary, AB · scopexmedia.com